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							<h4 class="box-title">Kmart Groceries and More Supermarket <b class="rd_cl">Refund Policy</b></h4>
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							<strong>INTRODUCTION</strong>
							<p>
							Kmart Groceries and More Supermarket is committed to providing high-quality products and excellent customer service. 
							If for any reason you are not satisfied with your purchase, we offer a refund policy as outlined below.
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								<strong><u>REFUND ELIGIBILITY</u></strong>
								<p>
									<i class="rd_cl">To be eligible for a refund, the following conditions must be met:</i>
									<br>- The product must be returned within [48 hours] of delivery.
									<br>- The product must be in its original packaging and in the same condition as received.
									<br>- The product must not have been used or altered in any way.
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								<strong><u>REFUND PROCESS</u></strong>
								<p>
								<i class="rd_cl">To initiate a refund, please follow these steps:</i>
								<br>- Contact our customer service team via phone or email to obtain a Return Merchandise Authorization (RMA) number.
								<br>- Repackage the product securely and include all original packaging materials.
								<br>- Ship the product back to us at the address provided by our customer service team.
								<br>- Once we receive the returned product, we will process the refund within 5-10 working days business days.
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								<strong><u>REFUND METHODS</u></strong>
								<p>
								<i class="rd_cl">Refunds will be issued in the original payment method.</i>
								<br>- For cash payments, refunds will be made in cash.
								<br>- For mobile money payments (T-cash, Momo, Airteltigo cash), refunds will be made to the original mobile money account.
								<br>- For card payments (Visa, MasterCard), refunds will be credited back to the original card.
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								<strong><u>REFUND AMOUNT</u></strong>
								<p>The refund amount will be the full purchase price of the product, minus any shipping costs.</p>
								<strong><u>EXCEPTIONS</u></strong>
								<p>
								<i class="rd_cl">The following products are non-refundable:</i>
								<br>- Perishable items (e.g., meat, dairy products)
								<br>- Personal care products
								<br>- Products with broken seals or tampered packaging
								</p>
								<strong><u>CONTACT US</u></strong>
								<p>
								If you have any questions or concerns about our refund policy, please contact our customer service team at via <a href="tel:+233530466020" class="yw_cl">+233530466020</a> 
								/ <a href="tel:+233599417771" class="yw_cl">+233599417771</a>  for <a href="mailto:refunds@kmartgroceriesandmore.com" class="yw_cl">refunds@kmartgroceriesandmore.com</a>
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