Kmart Groceries and More Supermarket Delivery Policy
Kmart Groceries and More Supermarket is committed to delivering products to our customers in a timely and efficient manner.
We deliver to all areas within Greater Accra and other regions in Ghana.
DELIVERY TIMEFRAME
For orders within Greater Accra:
- Delivery will be made within 1-5 working days if stock is available.
For orders outside Greater Accra:
- Delivery will be made within 5-10 working days.
- Deliveries are made Monday to Friday, excluding public holidays.
- Delivery times are between 9am and 5pm.
- If the product is out of stock, we will notify the customer and provide an estimated delivery timeframe.
- If the product is no longer available, we will offer a refund or substitute with a similar product.
- Delivery fees apply to all orders and will be calculated based on location and weight of products and courier option. Checkout page has all details.
TRACKING ORDERS- Customers will receive a tracking number via email or SMS.//WhatsApp to track their order.
DELIVERY ATTEMPTS
- We will attempt delivery twice before returning the order to our warehouse.
- Redelivery fees may apply.
If you have any questions or concerns about our refund policy, please contact our customer service team at via +233530466020 / +233599417771 for delivery@kmartgroceriesandmore.com